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Edited by ArtFul, Jordan
Suicide is a tragedy that can often be diverted and prevented by a thoughtful listener. Answering a "suicide hotline" is a rewarding service to your community and to people you help "save". As outlined in the article below, proper personal preparation is vital before you answer your first call.
EditSteps
- 1Prepare spiritually . If you are a person of faith, spend some time thinking through what you might do on a call, and pray for strength and guidance to be adequate for the task.Dealing with a suicide attempt is an emotionally draining - but worthwhile - effort.
- 2Prepare to help . You have a desire to help others, so "read up" on techniques for understanding, intervening and diverting a person threatening suicide. You will save many.
- 3Prepare to fail . Be prepared emotionally to lose some and hear them dying over a telephone when you are powerless to do any more. You will save many, but you will not save them all. Plan to deal with that fact.
- 4After researching everything you can find, volunteer to work alongside an experienced person handling crisis and suicide calls . Gain experience through observing and listening to another who does this successfully.
- 5When you begin taking calls, remember, each call is in some way a "cry for help" .That help is YOU.
- 6Remember "QPR" - Question . Persuade. Refer. That has proven to be a successful formula.
- 7Question the person about suicide . Do they have thoughts? Feelings? Plans? This is no time to be shy. Ask!
- 8Persuade the Person to get help . Listen carefully. Then say, "Let me help." (If you happen to sometimes be intervening face-to-face, say instead, "Come with me to find help.")
- 9Refer for Help . If caller is a child or an adolescent, contact any adult, any parents, or call your minister, rabbi, tribal elder, a teacher, coach or counselor; or call the resource numbers below.
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EditTips
- Realize that when someone calls the hotline, usually, it is an unstated, and perhaps a last resort, cry for help. Be bold! Ask questions!
- Reach out, confidently. Asking the "suicide question" does NOT increase the risk.
- Listen. Talking things out can save the life of a despondent person.
- Do not try to do everything yourself. Get others involved. Ask who their friends, family, acquaintances, Rabbi, Minister, counselor are.
- Do not promise secrecy and do not worry about being disloyal to your caller.
- If persuasion fails, call your mental health center, another local hotline, or emergency services.
- Some suicide warning signs include: Suicide threats; Previous suicide attempts; Alcohol or drug abuse; Statements revealing a desire to die; Sudden changes in behavior; Prolonged depression; Making final arrangements; Giving away prized possessions; Purchasing a gun or stockpiling pills.
- Ask directly about these things. "How do you plan to do this?" "When do you plan to do this?"Determine what this caller has already done to prepare. Are they just "thinking about it", or have they made concrete plans (have a loaded gun; have already taken an overdose)?
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